Not always. For most standard cuts and colours you can book directly online. If you’re planning a big transformation (like colour correction, or a full restyle), we recommend a consultation first so we can map out timing, pricing, and expectations properly.

You can book online via our “Book Now” button. It shows real-time availability so you can grab a time that works for you without the back-and-forth.

Perfect, you’re in the right place. Our stylists specialise in translating “I don’t know, something different but not too different” into actual hair outcomes. Bring inspiration pics if you have them, or we’ll help you build a direction on the day.

It’s our signature approach, colour that grows out softly, feels low-maintenance, and looks expensive without constant upkeep. Think effortless, dimensional, and intentional regrowth (not scary regrowth).

Yes. We just ask for at least 48 hours notice so we can offer the spot to someone else. Late cancellations or no-shows may incur a fee.

Come with dry hair unless told otherwise. Bring inspo pics if you have them. And try not to overthink it, we’ll handle the rest.

Yes. We stock Mr Smith, our go-to, ride-or-die product range. We’ll recommend exactly what your hair needs (and what you can probably stop wasting money on).

Yes, you’ll find a map on our Contact page showing nearby parking, tram stops, and the easiest ways to get here so you don’t have to stress about it.